Prixa.co

Frequently Asked Questions

Find answers to common questions about Prixa.co, our tools, pricing, and more.

General Questions

What is Prixa.co?

Prixa.co is an AI-powered platform offering a suite of image editing and generation tools. We help users effortlessly transform and create stunning visuals, from background removal to AI art generation.

How do I get started with Prixa.co?

You can get started by signing up for a free account. Once registered, you can immediately access our web-based tools. For more advanced features or higher usage limits, consider purchasing credits or a subscription plan from our Pricing page.

Is Prixa.co available as a desktop or mobile application?

Currently, Prixa.co is primarily a web-based platform. However, we are actively developing dedicated desktop and mobile applications to provide an even more seamless and powerful experience. Visit our Download page for the latest updates and to sign up for notifications on their launch!

Account & Billing

What are credits and how are they used?

Credits are the currency for using our tools. Each image processing operation (e.g., background removal, image upscaling) consumes a certain number of credits. You can see the detailed credit consumption for each operation on our Usage Details by Operation section on the Pricing page.

Do my credits expire?

For one-time "Pay As You Go" credit purchases, your credits never expire. For "Monthly Subscription" plans, any unused credits roll over for one month. After that, they expire.

What payment methods do you accept?

We accept all major credit cards, including Visa, MasterCard, and American Express. We also support payments via PayPal.

Can I upgrade or downgrade my subscription?

Yes, you can easily manage your monthly subscription plan from your account dashboard. You can upgrade or downgrade at any time, and the changes will be prorated based on your usage.

Tools & Features

What kind of image editing tools do you offer?

We offer a wide range of AI-powered tools, including Background Remover, Image Upscaler, Image Colourizer, Watermark Remover, Object Remover, Face Swapper, Image Enlarger, and Image Extender.

What is the AI Art Generator?

Our AI Art Generator allows you to create unique digital artworks from text prompts. Simply describe what you want to see, and our AI will bring your vision to life!

What file formats do you support?

We primarily support common image formats such as JPG, PNG, and WebP for both input and output. Specific tools may have additional format support.

Technical Support

How can I get technical support?

You can visit our Help Center for articles and troubleshooting guides. If you can't find your answer there, please contact our support team through the "Contact Us" link in the footer, or via our dedicated support email.

What if I encounter an error using a tool?

If you encounter any issues, please try refreshing the page or clearing your browser cache. If the problem persists, describe the issue and any error messages you received, and contact our support team. Providing screenshots can also be very helpful!

Still have questions? Our support team is here to help! Contact Us